Services · Six categories · Twenty-four common visits

What we treat,
at the walk-in window.

A walk-in clinic covers the everyday primary-care visits that do not need an emergency department but cannot wait for a family-doctor appointment. Below is a plain list of the visits we see most often.

Quick Index

Walk-In Primary Care

Minor Injuries

Prescriptions + Refills

Forms + Notes

Vaccinations + Travel

Other Walk-In Services

Category 01

Walk-In Primary Care.

Cold and flu

Symptom assessment for upper-respiratory infections, fevers, sore throats, ear infections, and prescriptions if appropriate.

Sinus and chest infections

Assessment for bronchitis, sinusitis, suspected pneumonia. Antibiotics if clinically indicated.

Allergies and rashes

Skin rash assessment, allergic reactions, hives, eczema flare-ups, and contact dermatitis.

Urinary infections

Quick urinalysis and treatment for uncomplicated urinary tract infections in adults.

Category 02

Minor Injuries.

Cuts and lacerations

Wound cleaning, simple stitches or skin glue, tetanus update if needed.

Sprains and strains

Assessment of ankle, wrist, and knee injuries. Ice, immobilization, and referral if a fracture is suspected.

Burns

First-degree and minor second-degree burn care, dressing changes, follow-up plan.

Foreign body removal

Splinters, fish hooks, and small superficial foreign bodies.

Category 03

Prescriptions + Refills.

Routine refills

Short-term refills of routine medications when your family doctor is not available.

Blood pressure follow-up

Quick BP check, medication adjustment, and printed reading for your family doctor.

Diabetic medication checks

Routine refills and basic check-ins for stable diabetic medication regimens.

Bridging prescriptions

Bridging supply if you are between family physicians.

Category 04

Forms + Notes.

Sick notes

Work and school sick notes for short-term illness.

Insurance forms

Basic insurance and disability forms (some forms carry an uninsured fee, OHIP does not cover form completion).

Return-to-work assessment

Brief return-to-work or return-to-school evaluation and accompanying note.

Driver medical

Basic driver medical assessment if requested and applicable.

Category 05

Vaccinations + Travel.

Flu shots

Seasonal flu vaccination, in season, while supply lasts.

Routine adult vaccines

Tetanus boosters, MMR catch-up, and other routine adult vaccinations.

Travel consult

Pre-travel consultation, destination-specific vaccination guidance.

Travel vaccines

Travel vaccinations for common destinations (uninsured fee applies).

Category 06

Other Walk-In Services.

STI screening

Confidential testing for common sexually transmitted infections, treatment if needed.

Smoking cessation

Brief counselling and prescription for nicotine replacement or cessation medication.

Birth control consult

Initial consult for routine oral contraceptives, prescription, and follow-up.

Mental health triage

Brief mental health assessment with referral to a counsellor or psychiatrist as needed.

★ NOT A WALK-IN VISIT

When to skip the walk-in and go to the ER instead.

▸Suspected stroke, heart attack, severe bleeding, or trouble breathing — call 911 or go to the nearest emergency department immediately.
▸Major fractures, deep wounds requiring sedation, or eye injuries — go to an emergency department.
▸Pediatric emergencies in young infants — call your pediatrician or go to the Children’s Hospital ER.
▸Long-term complex chronic disease management — register with a family physician or specialist clinic.

If you are unsure, call 519-471-1800 first. Reception can route you to the right level of care.

Walk in. Or call ahead.

No appointment is needed for the visits above. Phone is the fastest way to confirm wait times before you drive in.

Call (519) 471-1800

What we treat,at the walk-in window.