Walk-in service list

What we
treat today.

OHIP-card-billed walk-in care for the everyday medical things. Below is the working list, by category, of what comes through our door most days.

Acute Illness

Things that came on this week. Most of these can be diagnosed and treated in a single walk-in visit.

Cold, flu, sore throat, cough

Sinus infection and congestion

Strep test (in clinic)

Pink eye (conjunctivitis)

Ear infection (otitis)

Urinary tract infection (urine sample on-site)

Stomach upset, nausea, mild dehydration

COVID-related illness (low-acuity)

Skin and Wounds

Things on your skin you would like a doctor to look at, plus minor wound care.

Eczema, psoriasis flare-ups

Hives, contact rashes, allergic reactions

Suspicious moles or skin lesions (referral if biopsy required)

Cuts requiring stitches (assessed and stitched on-site)

Burns, minor (first and second-degree small area)

Splinter or foreign body removal

Wart freezing (cryotherapy, in clinic)

Bandage and dressing changes

Prescriptions and Refills

New prescriptions, renewal of existing scripts, and review of medications you're already on.

New prescriptions for acute conditions

Refills of long-term medications

Birth control prescriptions and renewals

Inhaler refills (asthma, COPD)

Allergy medication review

Travel-related antibiotic scripts

Faxed direct to your pharmacy of choice

Forms, Notes, Travel

Anything that needs a doctor's signature, plus pre-travel medical advice and immunizations.

Sick notes (work, school, post-secondary)

Insurance and disability forms

Camp and pre-employment forms

Travel consultation and advice

Standard immunizations (where stocked)

Vaccine record review

Referrals and Lab Requisitions

When something needs a specialist or a lab, we send you with the right paperwork the first time.

Specialist referrals (cardiology, dermatology, gynecology, etc.)

Diagnostic imaging requisitions (X-ray, ultrasound, MRI)

LifeLabs and Dynacare requisitions

ECG referral when indicated

Mental-health referral pathways

Things we don't do

When to skip the walk-in.

We are not an emergency room. Chest pain, severe shortness of breath, head injuries, severe bleeding, or signs of stroke should go to LHSC University Hospital or call 911.
We are not a long-term family practice. We do not roster patients. For continuous family care, ask us about Health Care Connect.
We do not perform routine immunizations for infants. Newborn shots go through your family doctor or a public health clinic.
We do not do controlled substance refills (narcotics, ADHD stimulants). Please see your prescribing physician.

A note on billing

Walk-in visits are billed to OHIP. Bring your card.

Forms that aren't medically necessary (insurance forms, camp forms, travel letters, sick notes for work) are billed to you privately because they're not covered by OHIP. We post the rate at the front desk and tell you the amount before we sign.